Please call us on 0844 477 3451 to book an appointment at either our main practice or our branch surgery. You can also go online to book an appointment through our electronic booking system (registration to use the software is required). To use this feature please click here.
All urgent cases are seen on the day. You may be asked to speak to the duty doctor who will be able to offer you an appointment with the most appropriate clinician. If you don’t need an appointment within two working days, you also have the option to book up to five weeks in advance if this is more convenient for you.You may be asked to see a nurse practitioner. They are further trained to consult on a wide range of common conditions and work closely with the doctors. We do offer telephone consultations with every Clinician during each session. You may find these slots more appropriate for you if you are seeking advice only.
We do offer extended hour clinics for those patients who find if difficult to see us during standard working hours. These clinics run on Tuesday and Wednesday early morning, Wednesday evening and Saturday early morning (latter being from our branch site). Please note that extended hour clinic appointments must be booked in advance.
You can book up to five weeks ahead for chronic disease clinics.
Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to the doctor. Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence. You have a right to be treated courteously, and our receptionists also have a right to be treated courteously by you. We can offer a degree of privacy at a separate reception booth (in a separate room) if your enquiry is sensitive. Please respect the privacy of other patients by standing well back from the reception desk until your turn.
If you need urgent medical advice during surgery hours, please phone the surgery on 0844 477 3451. Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed please phone the surgery on the same number and follow the instructions. Alternatively telephone 111 and you will be connected to the ‘out-of-hours’ service on behalf of NHS Warwickshire. You might be asked to attend the out-of-hours clinic, or receive a home visit. Alternatively you can visit www.nhsdirect.co.uk. NHS Direct offers free expert health information and advice 24 hours a day. 111 can advise you whether you need to go to the nearest A&E (accident and emergency) or if there is an alternative such as visiting an NHS walk-in centre. For deaf people and those hard of hearing, a telephone services is available on 111. If English is not your preferred language, you can choose to use a confidential translation service. Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest Accident and emergency department or call 999.
Please note Priory Medical Centre is involved in research in partnership with the Primary Care Research Network based at Warwick Medical School.